Service hall

Service hall

Service and supportService and support

Zhejiang Hanneng adheres to the service concept of "All for customers, let customers buy at ease, use comfort, repair and worry"; Customer-centric, with the fastest speed, the best skills, the most considerate service, to achieve the "no best, only better" service goal. Through timely, thoughtful and satisfactory service to improve customer satisfaction, so as to enhance the competitiveness of Zhejiang Hanergy brand, leading the new trend of industry service.

In the production process of your equipment, if there is a problem, you can solve it in the following ways:

Call Zhejiang Hanneng Service Center

Tel:0573-84776287

Telephone consultation related to the solution of the problem, if it can not be solved by itself Can apply for after-sales service (24 hours a day);

In order to improve the service timely rate, encounter problems in the use of equipment, you can call the service engineer or service manager directly, they will directly provide you with professional technical consulting services, in order to get efficient service.

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Request after-sales service by fax

Describe the problem and phenomenon in detail, indicating the equipment model, user name, contact information and other information, so that after-sales service personnel timely follow up. fax can be sent to: 0573-84777708.

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If the service is not timely or the quality of after-sales service a situation where the quantity is not satisfactory

This can be verified by the Service Manager at: 0573-84778670, supervise and follow up the feedback of relevant services.

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